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  1. You MUST own your own DOMAIN. All THREE positions. (When the web geek disappears, and they will, you'll be left in the cold.)
  2. You MUST work directly with the person doing the work. If you get backburnered to a lesser employee of the firm it could spell trouble. They'll leave, and no one else will know what's going on. You'll find that your $75 per hour Webmaster was actually a $12.50 (or free) student intern who graduated.
  3. You MUST demand back-ups. Monthly, quarterly, whatever -- you want a full, working COPY of your web site on CD. Don't take no for an answer.
  4. You MUST demand clear and concise billing and statements.

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