With 2012 in the rear view mirror, many are wondering what the economy will bring in 2013. Are we poised for tremendous growth? Will small businesses finally see the gains that many corporations have seen over the past few years? Make 2013 the year of the customer! This article is by Joe Langner of Sage North America and chronicles the way in which businesses can better connect and grow with their customers. February 6, 2013
Having a graphic design portfolio that stands out from the pack is important, even more so in today's tough job market. Here's a new feature article by creative director and co-founder of Carbonmade Dave Gorum revealing the five best portfolio practices. December 13, 2012
When it comes to sales, marketing, and PR there's one common misconception among clients: this is will instantly get me to the top. What authors often fail to realize is that publishing their book isn't a standalone ticket to success. In a great new article, publicity veteran Sandra Poirier-Diaz dished the details on 12 essentials for translating publicity efforts in sales. December 11, 2012
Here we are in February, and business is slow. Take this advice for a quick, short, low cost, powerhouse promotion for Valentine's day and your customers will be calling you back! January 26, 2010
The competitive crunch and convergence in communications marketplace is fueling increased customer churn, testing loyalty. This study by the COM Council and the Customer Experience Board highlights critical need for improved customer retention and handling. November 15, 2009
